Terms & Conditions
* Garments and embroidery disk should be in-house five to seven days prior to production.
* Quote requests must be faxed or emailed. Please attach our quote with your order to insure proper billing.
* Unit pricing for Caps and Flats with the same logo are considered two different orders and will be priced as separate orders.
* We are NOT responsible for embroidery quality on customer supplied disks.
* Expressions Embroidery is NOT responsible for mill defects or incorrect shipments. Upon delivery we will count all garments and will advise of any quantity discrepancies or errors. We are NOT responsible for incorrect sizes, colors or style of garments received. In the event an incorrect garment is received, it is the responsibility of the Vendor to cover all costs incurred in replacing that garment, including restocking and shipping fees.
* Additional shipping charges incurred are the responsibility of the Vendor. Such charges may include: shipping to an incorrect address, residential shipments and over sized packages.
* We encourage the use of Second and Third party billing for UPS, Federal Express and Common Carrier shipping costs. A handling fee will be added to all orders. Handling Fees are: $5.00 minimum per order. This includes first box, plus shipping and fuel sur-charges. Multiple boxes add an additional $.50 cents per box.
* Insurance will be added to all shipments unless notified by the customer.
* Finished products must be inspected within TEN DAYS after an order has been shipped. Problems or concerns with any order must be addressed within this time frame to insure proper credits or adjustments.
* While it is rare that misprints occur, it is within industry standards that we allow for two-percent spoilage.
* Payments are due upon receipt unless prior arrangements have been made in advance.
We gladly accept the following credit cards: Discover, Master Card & Visa